Frequently Asked Questions

Everything you need to know about your Ground Control experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Where are your clothes manufactured?

Ground Control is committed to ethical production. Our garments are manufactured in certified facilities that prioritize fair wages and sustainable textile practices.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.