Returns & Exchanges

At Ground Control, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your inbox for easy printing.

• 3.
  Pack Your Gear

  Place the items in their original packaging with all tags attached to ensure a smooth inspection and approval process.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.